FAQ

Yes, our products are suitable for all skin types, depending on the individual product and your skin’s needs. We recommend doing a patch test before using any new skincare product, especially if you have sensitive skin.

Bio Fresh Herbals offers a wide range of products across:

* Face Care
* Body Care
* Hair Removal
* Shampoos
* Masks
* Salon Care
* Facial Kits
* And other skincare and personal care products

You can check the product information, ingredients, benefits and usage instructions provided on the individual product page.

If you are still unsure about which product is suitable for your skin concern, you can contact our team for assistance.

Yes. A patch test is recommended before using any new skincare product, particularly if you have sensitive or reactive skin.

Yes. A patch test is recommended before using any new skincare product, particularly if you have sensitive or reactive skin.

Once your order is shipped, you will receive a tracking link.

You can use this link to check your shipment status. The delivery time after dispatch depends on your area/location.

Yes! You can first check the product information, ingredients, benefits and usage instructions available on our website.

If you still have questions about which product may be suitable for your skin concern, you can contact our team.

📧 info@biofreshherbals.com
📞 9090797961

Each product page contains relevant information about the product, ingredients, benefits and how to use it.

We recommend reading the product information before making your purchase.

Yes. If you would like our Bio Fresh Herbals catalogue, you can contact us and our team will share it with you.

Yes. Bio Fresh Herbals also offers a professional range, including salon care and facial kits.

Yes. For bulk, salon or professional requirements, please contact our team with your requirements and we will assist you.

📧 info@biofreshherbals.com
📞 9090797961

For orders, product inquiries, skin concerns, catalogue requests, bulk requirements or any other questions, you can contact our team.

📧 info@biofreshherbals.com
📞 9090797961

We accept multiple payment methods, including:

• UPI
  
• Debit Card
  
• Credit Card
  
• Cash on Delivery (COD)

Yes. A ₹60 additional charge applies to COD orders.

If your product arrives damaged or broken, please contact us as soon as possible.

Please share clear photographs of the damaged/broken product and the package. Our team will review the photographs and, if approved, assist you with the issue.

📧 info@biofreshherbals.com
📞 9090797961

Products that have been opened or unsealed are not eligible for return.

If your product arrives damaged or broken, please contact us with clear photographs so our team can review and approve the request.